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| BWB Home | Straps | Accessories | Cool Stuff | Order Now | FAQ |
| Where are you located? Thw Big Watch Boutique is an online shop located in Hong Kong. |
| I saw a strap I like, what do I do now? Simply email us by pressing the "Order Now" link. We will get back to you on stock availability as soon as possible. Then you will have to decide what sort of payment you will be using. Upon receipt of funds, merchandise will be mailed to you usually in 24 hours. |
| What sort of payments do you accept? I accept: 1) Credit cards/e-checks through Paypal (www.paypal.com) 2) Bank cashier's checks (no surcharge) 3) Bank certified personal checks (no surcharge) 4) Bank or Western Union wire transfer. For bank wire transfers, please add $15 for bank handling fee. There is no surcharge for Western Union wire transfers. 5) Cash via registered airmail express Note: For items 2 & 3, checks will need to clear first before goods are sent out. This will normally take around a week. |
| How do you send the merchandise out? registered airmail express shipping is included in our prices already. To upgrade to EMS courier, pls view the following additional charges. Asia Pacific and USA - Please add US$12 Shipping by Fedex is also possible, pls enquire. |
| How long will it take for the merchandise to reach me? For registered airmail express shipping, it will take: Approximately 7 to 10 days to USA and Europe Approximately 4 to 6 days to Asia Pacific For EMS courier shipping, it will take: |
| Do you have references? A list of satisfied customers is available upon request. In addition, our proprietor has over 200+ positive feedback at ebay (trading since 1997) under the username: jetan. |
| Do you have a return policy? Merchandise can be returned if you received the wrong model or if it was not damaged upon receipt. Should this happen, please send it back to me within 3 days of receipt via registered airmail express and I will reimburse the full amount including postage upon receipt of the said merchandise in the same condition as it was sent out. |
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